WELCOME TO THE EFB GROUP OF COMPANIES
Late on the 25th April 2011 an agreement was reached and you have now become part of the EFB group of companies and we would like to welcome you to the team. EFB is a family owned Private Company that celebrated its 20th Anniversary this year.
The Group is one of the largest independent drinks distributors in the UK.
Whittalls Wines Merchants, a subsidiary of EFB Retail has acquired the trade and assets of 37 stores from Lee Antony Manning and Matthew David Smith joint administrators of Oddbins Limited effective from Monday 25th April 2011; we have now become one of the largest Independent drinks retailer in the UK with over 130 stores.
Please bear with us over the next few weeks while the transition takes place. We will work very hard to get to know our colleagues in the branches we have acquired and start the process of rebuilding.
It is not our intention to rush into widespread changes but we are acutely aware of the poor availability of key lines that you have been experiencing for many weeks.
We have already started work on restocking you with some essentials to enable you to trade as well as possible. By the very nature of the urgency to restock your stores, you will be shortly receiving your first delivery. Our intention is to ensure you are kept in a reliable and consistent supply of a basic core of Wines, Spirits, Champagnes and Beers overlaying this by continuing to source an exciting range at competitive prices.
You will no doubt have many questions and queries and to this end I have attached a question and answer sheet as well as assigning a temporary team of people to help.
There is also a list of names and contact numbers for you to call. In the first instance you have been assigned someone on a temporary basis from EFB retail as your first point of contact. These individuals will direct your calls to the right person in the business and this will improve the speed with which we can answer your questions. The Business Heads are also there to help during the transitional period and their numbers are there for you to use should you feel it necessary.