Cusumano Benuara
Sad tale of how 1855 let down a now ex-customer over a Christmas present. They ordered three magnums of 2009 Cusumano Benuara from Sicily. Sadly the wine was not delivered although promised within 10 days on the 1855 site. Two emails ignored. The delivery might have been slow but 1855 trousered the client's money quickly enough!
"Nous avons commandé 3 Cusumano Benuara - magnum 2009 le 06/12/11 pour nos cadeaux de noël, fort du fait que sur le site il est noté que l'expédition se faisait dans les 10 jours. Nous avons tenté de les joindre de nombreuses fois, chaque fois messagerie. Nous leur avons envoyé deux emails qui sont eux aussi resté sans réponse. Par contre, le paiement a été encaissé tout de suite. De là à penser que ce sont des escrocs, il n'y a qu'un pas et pas très grand....."
Ce commentaire a été posté par noiry on Hervé Lalau Chroniques Vineuses.
This latest story suggests that Emeric Sauty de Chalon and Fabien Hyon may have greater ambitions regarding the 'perfect zero' than we thought. Not just content with royally pissing off their Bordeaux en primeur customers, they are doing the same to customers ordering wine that should be in stock. Their aim for 2012 may be to end up with no customers at all. I'm sure that there are many amongst the myriad of the 'friends' of 1855's who would be delighted to assist de Chalon and Hyon to achieve their ambition.
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'Management' and leading shareholder of 1855
Emeric Sauty de Chalon and Fabien Hyon are the senior 'management' team of 1855 (1855.com, 1855.con). Thierry Maincent was an administrateur and one of the directeur général délégués until he resigned his posts for personal reasons on 30th September 2010. Businessman Jean-Pierre Meyers, who is on the boards of L'Oréal and Nestlé, is a long-term shareholder of 1855.
1855 is a probationary member of La Fevad.
1855 is a probationary member of La Fevad.
