- The pre-conference information, the fantastic welcome and the convivial and collaborative atmosphere established by Gabriella, Ryan and Robert.
- Storytelling as this year’s theme – this was a really good focus.
- The keynote speakers - all interesting and thought-provoking.
- The conference venue, especially the main conference hall in the church of Santa Maria.
- The Austrian sweet wine tasting on 14th October.
- Reliable Wifi at the conference venue.
- Our Friday evening dinner at Berlucchi. Lovely meal and it was good that the various producers each had a table at the dinner and we were joined by representatives.
- Our excellent Sunday trip to Ca’ del Bosco and Monte Rossa.
- Our post trip to Chianti Classico – excellent organisation, very interesting range of visits, many wonderful wines and great food.
- The conference catering company.
Lunches at the conference centre: caterers tried to be too clever. With some 200 to feed they should have offered just a few dishes and three or more queues so that people were served quickly.
Worst of all was the disastrous gala dinner. Although the caterers have apologised, they should have admitted that they were not up to the job of providing a meal for 200+ people in the Loggia. They should have checked the facilities and planned accordingly.
- The venue for the gala dinner was magnificent but ... a single toilet for 200 was woefully inadequate.
- The 'Bring your own bottle' dinner was a great way of getting to know our fellow participants but the finger food wasn’t very good value. Given the amount of wine something more substantial would have been more absorbent
- Waiting around for coaches, especially as participants were frequently urged to be on time!
- We would have dispensed with the brief tour round the cellar before the Friday night dinner – arriving at 8.30 and with 50 people or so visiting the cellars was pretty much a waste of time. Much better to have a given us a welcoming glass of Franciacorta, something to nibble and then spent 10 minutes or so introducing the company and its wines before passing through to dinner.
- It would have been good to have had some more small group sessions where the issues raised in the main sessions could have been explored further, although we appreciate that the venue didn’t have many small rooms available.