1855 – not just en primeurs that aren't delivered

Vineyards in the Côtes du Rhône with the Ventoux in the distance

I have been contacted today by TB, a UK resident who had the misfortune to order a mixed case from 1855 for immediate delivery. The order for 10 bottles of 10 bottles of 2009 Delas Frères 'Saint-Esprit' and two bottles of 2007 Gigondas Domaine Guigal was placed on 13th September 2011. The invoice from 1855. Including delivery and duty the total came to 142.75€. 

Even though the invoice claimed 'Vins Express' without apparent irony TB is till waiting for his case of wine as he explains: 'I have heard nothing from 1855 since the order and have had no response to emails which I have sent and I cannot get through to the 1855 telephone number'. 

'Management' and leading shareholder of 1855 

Emeric Sauty de Chalon and Fabien Hyon are the senior 'management' team of 1855 (1855.com, 1855.con). Thierry Maincent was an administrateur and one of the directeur général délégués until he resigned his posts for personal reasons on 30th September 2010. Businessman Jean-Pierre Meyers, who is on the boards of L'Oreal and Nestlé, is a long-term shareholder of 1855. 

I'm sure that as a long term shareholder Jean-Pierre Meyers would welcome letters from frustrated clients of 1855. As he is on the board of L'Oréal letters can be addressed to him here:   

L’Oréal   

Centre Eugène Schueller
41 rue Martre
92117 Clichy cedex 

France